About the practice

Sandeep Aujla.
The person behind the practice

Sandeep Aujla, MA, PCC · Founder and Lead Coach

Founder and Lead Coach of Multilevel Leadership Consulting Inc. Most of the work you'll do here is with me, directly. When the work calls for additional hands, I bring in trusted associates I know and stand behind.

  • ICF Professional Certified Coach (PCC)
  • MA, Industrial-Organizational Psychology
  • Certificate in Organizational Design
  • Led inside healthcare & public-sector organizations for over a decade
  • Taught strategy at executive & graduate level
Portrait of Sandeep Aujla, Founder and Lead Coach

Why this work

For the leaders who hold the standard, and want to keep raising it

I've spent my career around healthcare leaders, Chiefs, Health Commissioners, CNOs, MOHs, medical directors and administrators. The people who hold the standard, carry the regulatory load, and absorb the moral weight of decisions made in conditions no leadership textbook covers.

I've held those titles myself. As Director of Corporate Learning, Leadership & Change at St. Joseph's Health Centre Toronto, I built the leadership infrastructure that physicians, nurses and operations leaders relied on through some of the hospital's hardest stretches. As Director of HR and Chief Human Resource Officer, I served as CHRO for a large Canadian municipality and a pan-Canadian charity. In the municipality, I led labour relations, workforce strategy and large-scale change for a unionized public-service workforce of thousands. I coach from inside these conditions, not from a textbook about them.

What I kept seeing was the same pattern: the most capable leaders in healthcare operating without the support their responsibility deserves. Multilevel Leadership exists to close that gap. The work is confidential, unhurried, and honest about what coaching can and can't do.

Every framework is chosen because it fits the leader's context and can be put to use immediately. I sit with leaders, teams and systems long enough for something to actually shift, and stay shifted.

I take a small number of new engagements each quarter to protect the depth of the work, if the timing matters, reach out early.

Sandeep on a coaching call with a healthcare leader
In session

Weekly 50-minute sessions for the first 6 weeks, then every other week. Virtual, confidential, scheduled around clinical and on-call life.

Sandeep working in her office surrounded by leadership and clinical books
Between sessions

Reading, writing, and prepping the sector briefs and team designs that make each engagement specific to your service.

How engagements run

Led by me. Supported by a trusted bench when the work calls for it

Confidential by default

No names, organizations or identifying details leave the room. References shared only under NDA, with consent.

Sandeep-led

You're hiring me. I run the discovery, design the engagement, and stay in the work, not a junior handoff after the sale.

Associates when it fits

For multi-site work, large cohorts, or specialist clinical lenses, I bring in associates I've worked alongside for years. You'll always know who and why.

Grounded in evidence, informed by practice

Strategy and execution, taught, practiced, and translated into your context

Across every engagement, individual coaching, team work, workshops, and retreats, the core of what leaders hire me for is translating strategic plans into seamless execution. The work is evidence-based, drawn from practice, and always contextualized to your service, with the change management and key impact metrics that make it real.

Academic foundation

MA in Industrial-Organizational Psychology. Certificate in Organizational Design. Coaching grounded in research, not just opinion.

Taught at the top

Has taught strategy at executive and graduate-level university programs, the same frameworks now used with healthcare exec teams.

Senior operating chairs

Director of Corporate Learning, Leadership & Change at St. Joseph's Health Centre Toronto. Director, HR / CHRO for a large Canadian municipality and a pan-Canadian charity.

Strategy → execution

Translating strategic plans into change-managed, metric-anchored execution that holds past the next budget or staffing cycle.

Certifications & affiliations

A representative set, not the full list

Credentials and assessment certifications used inside engagements with healthcare leaders and executive teams.

  • ICF Member, International Coaching Federation
  • Hogan Assessments Certified
  • Everything DiSC Certified Practitioner
  • Crucial Conversations for Mastering Dialogue
  • Working Genius Certified
  • Canadian Association of Professional Speakers (CAPS)
  • Canadian Aboriginal and Minority Supplier Council (CAMSC)
  • Global Smart World Certified
  • Certified leadership credential

Start the conversation

A first call is a real conversation, not a sales pitch

Tell me what's actually happening in your service. I'll tell you whether coaching is the right next step, and if it isn't, what I think is. Either way, you leave with something useful.

Sandeep Aujla walking through the city