The Leaders' Toolkit

Tools · Psychological Safety

Team Member Behaviours: Agency, Voice, and Accountability

Ten practices for using the voice available to you with courage and judgment

Every person contributes to the psychological safety of others. Team members are not equally powerful and do not carry equal responsibility, but everyone has responsibility for how they use the agency, voice, influence, and relationships available to them. This companion to the Equitable Psychological Safety Standard offers ten practices for speaking up with courage and judgment, including how to distinguish discomfort from unreasonable risk.

What you get

  • Ten practices for exercising reasonable agency: asking the question, seeking clarification, raising the concern, suggesting a path forward
  • A way to distinguish discomfort from unreasonable risk, so courage is spent where it matters
  • Prompts for what you can reasonably do from where you sit, and what support would allow you to act
  • Practices for contributing to the safety of others, not only your own
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